Your information. Handled with care.

Notice updated: 9 November 2026  ·  Applies to JONNA CLINIC website, clinic enquiries and patient-information practices.

At a glance: This website does not currently contain an online appointment or medical-history form. You may contact the clinic by telephone, email or WhatsApp. Please avoid sending detailed medical records or sensitive health information through an unverified communication channel. Information collected during a clinical consultation is handled separately from ordinary website browsing.

1. Who is responsible for your information?

JONNA CLINIC is an interventional radiology practice at 306, 3rd Floor, Sunshine KAY Golden Square, Golden Mile Road, Kokapet, Hyderabad, Telangana 500075.

Privacy and grievance contact: Dr. Jonna Uday Bhaskar, Interventional Radiologist, currently oversees privacy requests and related grievances for JONNA CLINIC. This contact arrangement may be updated if another responsible person is designated.

For privacy questions, requests concerning your personal information or a grievance, email info@jonnaclinic.com or call +91 89777 67467. Please describe your request without including unnecessary medical details. We may need to verify your identity before responding to a request concerning records.

2. What information may be collected?

• Website usage: hosting systems and third-party resources may process technical information such as IP address, browser or device details, requested pages and access times.
• Appointment enquiries: if you call, email or message us, we may receive your name, phone number, email address, requested appointment details and any information you choose to share.
• Clinical care: when you become a patient, the clinic may collect information necessary for assessment or treatment, including clinical history, examination findings, imaging, reports, medication details, consent records and follow-up notes.
• Administrative records: information needed for registration, billing, receipts, referrals and other applicable record-keeping requirements.

Only information relevant to the particular enquiry or service should be requested. We do not ask you to submit a medical history through this website.

3. Why may information be used?

Information may be used to answer enquiries, schedule appointments, assess treatment suitability, provide medical care, coordinate clinically appropriate referrals or hospital procedures, maintain patient and billing records, communicate follow-up information, protect patient safety and meet applicable professional or legal obligations. Processing must have an appropriate basis under applicable law, including consent where required.

4. Consent and your choices

Where consent is required, relevant information about the collection and use of personal data should be explained at the appropriate point of collection. You may contact us to withdraw consent for processing that depends on consent. Withdrawal does not automatically affect prior lawful processing or records that must be retained for medical, professional or legal reasons.

A link to this website notice does not replace any specific clinical informed-consent discussion or any additional privacy notice needed when collecting patient data.

5. External services and sharing

Some services involved in operating this website or communicating with the clinic are supplied by other organisations:

• Website hosting: the hosting provider may process technical request and security information needed to deliver the site.
• Google Fonts: font resources are currently requested from Google when website pages load.
• Google Maps: the Contact page offers an interactive map that loads only after you choose to activate it. The directions link opens Google Maps separately.
• WhatsApp: selecting a WhatsApp enquiry link opens WhatsApp, which handles messages and related account or device information under its own terms and privacy practices.
• Email: the clinic uses Microsoft 365 for business email and may exchange relevant information with authorised clinical service providers when needed for care or administration.
• Cloud-based billing software: a third-party service processes billing-related patient and transaction information on behalf of the clinic. Clinical documentation is not routinely maintained in that billing system.

Relevant information may be shared with authorised personnel and clinical service providers when necessary for your care or legal obligations. Third-party services have their own privacy practices; their precise processing and storage arrangements depend on those providers.

6. Cookies and analytics

The current website code does not include a clinic-operated advertising pixel, marketing analytics script or patient-tracking form. Website hosting and sign-in controls where applicable may use technical identifiers or request logs. Third-party Google Fonts resources load with website pages; Google Maps is optional and loads after your click. Read our Cookies & External Content Notice for details. We will review these disclosures if the website changes.

7. Security and retention

Patient and billing information may be maintained in physical or electronic formats. Clinical reports prepared on clinic computers are stored on password-protected systems and backed up. Billing-related information is handled through a third-party cloud-based service. Signed informed-consent documents for procedures are retained in clinic records. Access to patient information is restricted to authorised clinical and administrative purposes.

Enquiry details, clinical records and financial records have different retention needs. Records are retained as necessary for continuity of care and applicable medical, professional, accounting or legal obligations. Information no longer required is deleted or de-identified where appropriate and legally permitted. The clinic reviews its record-handling and security arrangements as services and legal requirements evolve.

8. Privacy requests and complaints

Privacy requests and grievances are currently overseen by Dr. Jonna Uday Bhaskar. You may write to info@jonnaclinic.com to request information about the handling of your personal data, seek correction or updating, ask for erasure where permitted, withdraw applicable consent or raise a grievance. Other rights under India's Digital Personal Data Protection framework apply as their relevant provisions come into force. We may ask for information reasonably needed to identify the correct record and respond securely.

9. Children and guardians

If care is sought for a child, the clinic may need to communicate with a parent or lawful guardian and obtain appropriate consent or authorisation where required. This website is intended to provide general information and does not ask children to register or submit medical information online.

10. Medical information and notice updates

Website content is provided for general education and does not by itself establish a doctor–patient relationship. Medical decisions require individual clinical assessment. This notice may be revised to reflect changes in website technology, clinic operations or applicable law; the updated date will be displayed on this page.